Privacy Policy

At Suwamuu Tours, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and communication channels.

1. Information We Collect

We may collect the following types of personal information when you visit our website or book a tour with us:

Personal Details: Name, email address, phone number, and mailing address.
Booking Information: Travel dates, destination preferences, and special requests.
Payment Information: Credit card or bank details (processed securely via third-party payment providers).
Device & Usage Data: IP address, browser type, and pages visited on our website.

2. How We Use Your Information

We use the collected data to:

Process bookings and provide travel services.
Communicate important travel updates and promotions.
Improve our website and customer experience.
Ensure compliance with legal and security requirements.

3. Sharing of Information

Suwamuu Tours does not sell, trade, or rent personal information to third parties. However, we may share data with:

Service Providers: Hotels, airlines, transport providers, and other travel-related partners.
Legal Authorities: When required by law or to protect our business against fraud.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. However, we cannot guarantee 100% security due to the nature of online communication.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings, but some site features may not function properly.

6. Your Rights & Choices

You have the right to:

Access, update, or request deletion of your personal data.
Opt out of marketing emails by clicking the “Unsubscribe” link.
Request details about how your data is being used.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their policies before providing any information.

8. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📍 Office Address: Norwich Union House, Wing B, 4th Floor, Nairobi
📞 Phone: 0782 664699
📧 Email: info@suwamuutours.com